Shipping Policy

What are the delivery charges?

Delivery is free for all the products purchased with COD (Cash On Delivery) charges will vary from product to product. We recommend reviewing the final price before proceeding to payment.

Do I need to pay any hidden charges or tax?

There are no hidden charges on the purchase made with The ‘selling price’ displayed on our website is the final price which you need to pay. COD (Cash on delivery) varies from product to product.

In case of partial COD is chosen at the time of refund, partial COD is non-refundable. In case the parcel is rejected by the customer, Partial COD is non refundable.

What is the expected delivery time?

Sellers Delivery time is different for each product as it depends on the availability of the product and the shipping location as well. The standard delivery time is 5 to 7 business days from the date of order, one of the main criteria is the serviceable pin-code also. However, the products are usually delivered within a maximum time span of 3 to 4 working days.

Why estimated delivery time is different for each product?

We have thousands of sellers registered with us. Delivery schedule may vary from product to product as every product is dispatched for delivery by different sellers. Also, delivery time is influenced by the location where the product needs to be delivered and availability of the product with the seller.Below are the factors which will affect the delivery time of the product:

  • Size of the product
  • Seller with us
  • Seller location
  • Pincode location

  • Criteria for the Replacement of the product :

    The product will be replaced under following conditions :

  • Wrong Size - Product dispatched from us and received by the customer, but the size is incorrect.
  • Wrong Colour - Product dispatched from us and received by the customer, but the colour is incorrect.
  • Wrong Product - Product dispatched from us and received by the customer, but the customer received the wrong product.
  • However if the product falls in the above category than the customer can request for the reverse pickup, and as an when the product will be delivered to the seller. After it the new product will be dispatched accordingly. Furthermore, the replacement of the product will only be entertained, if it qualifies by our team.

    Why product delivery is not available in my area?

    We are expanding our business to capture the market and deliver products all over India.

    There are certain limitations which restrict delivery to some locations, such as:

  • Logistics team is not providing service to your location.
  • Seller does not ship products to the specific area.
  • Reliable logistics teams are not available in a specific location.
  • Delivery of a specific product is restricted by government in the area.
  • Cash on delivery option is not available in my area
  • Cash on delivery option may not be available in some specific locations as our logistics teams do not accept cash as payment in some specific locations.

  • What if my order was not delivered within the expected delivery schedule?

    We pack and ship the products for delivery as soon as we receive order confirmation from our customers.

    There are a few possible causes due to which your product delivery may get delayed:

  • Our logistics team have non-operational hours or holiday on the day when we received your order request.
  • No or low availability of the product with seller
  • Exceptions are subject to happen in some scenarios such as product lost in transit, product damaged in transit etc.
  • COD : Cash on delivery orders will be cancelled only after confirmation from the seller.
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